Transition guide Revision of the ISO 9001 and ISO 14001

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p 4 Five good reasons for switching to the 2015 version. p 5 The impacts of the new version, p 10 Certification switching over at the right time. p 11 Initial feedback, AFNOR Certification a world leading certification body and a major player in the standards revision process is committed to. helping you achieve success with your projects, Issuing such trusted high profile labels as NF AFAQ and the EU Ecolabel AFNOR Certification enables companies and professionals. to gain recognition for their strategies through quality hallmarks With over 70 000 sites certified in over 100 countries AFNOR. Certification delivers certification and assessment services and engineering for 270 categories of products and services 8 600. personnel certificates are currently valid With standard based benchmark documents and the creation of labels AFNOR Certification. takes responsibility for supporting private and public organizations with defining the process best suited to their strategies across. multiple sites and on a national and international scale. Acknowledgements we would like to thank all the people that were even remotely involved in preparing this guide. Publication date June 2015, Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. Transition guide,INTRODUCTION, With over 1 500 000 certificates around the world ISO 9001 and ISO 14001 are unquestionably.
the most widely deployed and recognized management standards at the international level. Since the last significant changes were made to both standards in 2000 and 2004 respectively. organizations have widely upgraded their management practices in the face of the increasingly. complex economic and competitive environment requiring organizations to constantly adapt. their game plan Environmental regulations have also changed and so have the expectations of. consumers and society alike who are increasingly demanding when it comes to the environmental. management practices of public and private organizations. The ISO 9001 and ISO 14001 standards are changing in response to the needs of all such. interested parties The new versions will be published in September 2015. The main objectives of both standards remain unchanged Enable an organization to. demonstrate its ability to consistently provide product that meets customer and applicable. statutory and regulatory requirements and enhance customer satisfaction for ISO 9001 and. manage its environmental responsibilities in a manner that contributes to the environmental. pillar of sustainability for ISO 14001, In an effort to give as many organizations as possible the opportunity of incorporating a quality. and environmental strategy ISO 9001 and ISO 14001 have been revised to adopt a common. structure based on three core concepts process approach continual improvement and risks. AFNOR Certification is pleased to present its transition guide for the 2015 revisions This guide. is designed to give you a clearer insight into the major changes featured in the new standards. and their impacts in the most pragmatic and instructive way possible. More than ever you can count on the support and guidance of AFNOR Certification and its. auditors for confidently migrating to the new standards. Happy reading,Franck Lebeugle,Managing Director of AFNOR Certification. Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. Transition guide Revision of the ISO 9001 and ISO 14001 standards 3. IVE GOOD REASONS,FOR SWITCHING TO,THE 2015 VERSION. 01 Adapt by better understanding your challenges, The 2015 versions of the ISO 9001 and ISO 14001 standards are designed to help you sense. and more effectively pick up on market trends so that you can adapt your approach accordingly. Signals from the ecosystem are systematically collected and analyzed market regulatory and. internal context and expectations of customers and interested parties Furthermore striving. for greater consistency between your strategy and management system will help improve your. performance and your ability to innovate,02 Anticipate your risks.
The 2015 versions establish risk based thinking as a way of controlling your activities and. reducing undesired effects and impacts, The new versions of the standards focus on prevention by helping you better identify your risks. and opportunities for anticipating their effects and improving your performance. 03 Reduce your costs, The new versions concentrate on enhancing activity performance and achieving results in. terms of product service conformity customer satisfaction and environmental objectives When. combined with risk based thinking these new objectives contribute towards reducing the costs. of poor quality and undesired effects,04 Re empower your employees. Top management s commitment is essential for sustaining a management system The. new versions drive home this aspect by promoting leadership as a key to successful teams. and the achievement of objectives Top management must anticipate direct promote and. communicate to the teams as well as more accurately identify their expectations their roles. and their responsibilities, The 2015 versions offer the opportunity of greater team involvement in identifying and prioritizing. risks and opportunities as well as defining and achieving objectives. 05 Simplify your approaches, The 2015 versions place greater emphasis on results than on means and certain documents.
are no longer required such as the quality manual Teams are now responsible for determining. their own means and operating tools, The ISO 9001 and ISO 14001 standards adopt a common structure which is still organized. according to the PDCA methodology Plan Do Check Act This is good news for simplifying. the process of implementing an integrated management system and reducing multi layer. approaches, Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. The impacts of the new version,HE IMPACTS OF THE 2015. VERSION OF ISO 9001, ISO 9001 2015 establishes the foundations and best practices of a quality management system many of the. requirements in the 2008 version are included This change is an opportunity for introducing relevant and profitable. practices for organizations The key chapters in the 2015 version are summarized below. Context of the Leadership Planning for the Support Operation Performance Improvement. organization QMS evaluation,4 1 5 1 6 1 7 1 8 1 9 1 10 1.
Understanding Leadership Actions to Resources Operational Monitoring General. the organization and commitment address risks planning and measurement. and its context and opportunities 7 2 control analysis and 10 2. 5 2 Competence evaluation Nonconformity and,4 2 Policy 6 2 8 2 corrective action. Understanding Quality objectives 7 3 Requirements 9 2. the needs and 5 3 and planning to Awareness for products and Internal audit 10 3. expectations of Organizational achieve them services Continual. interested parties roles 9 3 improvement,responsibilities 6 3 Communication 8 3 Management. 4 3 and authorities Planning of Design and review,Determining the changes development of. scope of the QMS 7 5 products and,Documented services. information,QMS and its 8 4,processes Control of,externally provided.
products and,Production and,service provision,Release of. products and,No impact or limited impact,Medium impact 8 7. Control of,Major impact nonconforming,Quality management system. Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. Transition guide Revision of the ISO 9001 and ISO 14001 standards 5. Changes with a medium impact, Understanding the organization and its context g 4 1. The organization must analyze its context internal and external issues for the purpose of. adjusting aspects of its quality management system QMS if necessary The 2015 version does. not require any specific methods but strategic marketing tools such as SWOT and PESTEL. are useful for regularly monitoring and updating this information. Understanding the needs and expectations of interested parties g 4 2. The 2015 version invites organizations to think about the players in their ecosystem who could. influence their activities i e interested parties Organizations should determine the relevant. parties customers end users employees suppliers legislation shareholders consumer. associations financial backers etc and identify their expectations that could influence the. organization s products and or services,Determining the scope of the QMS g 4 3.
Considering the issues and expectations of interested parties may prompt the organization. to review the scope of its quality management system The scope is an item of documented. information that specifies the boundaries and applicability of the QMS as well as the products. and services concerned,Excluded requirements g 4 3. Any requirement may be excluded from the scope provided that it has no effect on the. organization s ability or responsibility to provide conforming products and or services Any. decision to not enforce a requirement in the standard must be justified. Leadership g 5 1, Incorporating the term leadership places greater responsibility upon top management Top. managers must demonstrate their commitment especially through their accountability for the. effectiveness of the QMS and their support for the organization s other managerial functions. Planning of changes g 6 3, Any changes affecting the QMS processes activities infrastructures equipment etc must be. controlled and carried out as part of a project approach objectives control of the consequences. required resources and responsibilities The aim is to reduce any negative impacts and problems. that could arise during a change The standard is therefore designed as a prevention tool. Control of changes g 8 5 6, An event may sometimes affect the ability of the processes or equipment to provide a product or. service meeting the required level of quality within the specified lead time With the 2015 version. the organization is committed to reducing the consequences of such events and keeping track. of the results of any changes made, Control of externally provided products and services g 8 4.
Controlling the conformity of products services and processes supplied by external providers. has been reinforced in the 2015 version The organization must agree to define the situations. concerned and the type and scope of control as well as provide clear information to external. SWOT method used to analyze an organization s strengths and weaknesses as well as the opportunities and threats. in its environment, PESTEL an analytical tool used to identify external influence factors on an organization Political Economic Social. Technological Environmental and Legal, Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. The impacts of the new version,Post delivery activities g 8 5. The standard does not impose any particular methods but requires all organizations to integrate. their post delivery activities warranties insurance maintenance recycling after sales etc into. the scope of their QMS,Control of nonconforming outputsg 8 7. The 2015 version requires organizations to identify and control any nonconforming outputs. These outputs are the outcomes of some process s activities such as information components. and intermediate elements, Monitoring measurement analysis and evaluation g 9 1.
This new version requires the organization to improve how it thinks about monitoring. measurement and the associated resources The requested documentation mainly focuses on. evidence that activities have been carried out metrics measurement reports test reports etc. As part of the transition we would advise you to review your monitoring activities. Changes with a major impact,Actions to address risks and opportunities g 6 1. Still with the aim of serving as a prevention tool the standard encourages organizations to. identify risks and opportunities and the actions to address them. Risks and opportunities must be determined according to the context and interested parties. expectations Although the 2015 version does not require any specific methods we would. advise you to use a risk analysis method,Organizational knowledge g 7 1 6. The 2015 version considers that an organization s value does not lie solely in its bottom line. and must be broadened to encompass its information capital The organization must therefore. identify the key knowledge required for implementing its processes and obtaining conforming. products and services legislation feedback knowledge sharing etc. Any reproduction of this guide whether in full or in part is strictly prohibited without express authorization from AFNOR Certification. Transition guide Revision of the ISO 9001 and ISO 14001 standards 7. HE IMPACTS OF THE 2015,VERSION OF ISO 14001, ISO 14001 2015 establishes the foundations and best practices of an environmental. management system many of the requirements in the 2004 version are included This change. is an opportunity for introducing relevant practices for organizations The key chapters in the. Revision of the ISO 9001 and ISO 14001 standards TRANSITION GUIDE AFNOR Certification a world leading certification body and a major player in the standards revision process is committed to helping you achieve success with your projects Issuing such trusted high profile labels as NF AFAQ and the EU Ecolabel AFNOR Certification enables companies and professionals to gain recognition for

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