Powerful Business Writing APWA

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For information on this course and others please contact. Valerie Francis,Senior Training Consultant, Rockhurst University Continuing Education Center Inc. National Seminars Group Padgett Thompson,800 344 4613 ext 3009. vlfrancis natsem com, Success skills today are fast paced ever changing and built on individual initiative. Tips to increase your learning, Identify your training goals and clarify what you need to learn. Meet fellow attendees and begin constructing a support network. Browse the resource library to continue your learning. Some people thrive in formal learning situations Others prefer a self directed approach such as. listening to audio programs viewing videos or interacting with CDs and manuals. Whatever your learning style the benefits you receive will be unequivocal if you focus on the. following ideas,Use all your senses as you train, Get involved discuss issues and use the workbook as a tool.
The workbook is your agenda reference guide review source and note taking device. Accelerate your learning by using it to trigger ideas provide follow up and extend the training. Learning never stops for highly effective individuals Knowing how to learn is what. differentiates levels of excellence,Skills Needed for 21st Century Thinking. Taking charge when you are not in charge,Gaining acceptance for your plan of action. Building webs,Replacing authority with information. Managing ideas not resources,Becoming comfortable creating change. Being perceptive seeing the patterns,Balancing imagination and logic.
This training provides you with continuing education credit from Rockhurst University Continuing Education. Center Inc If you are a licensed professional who needs special documentation or would like information about. our other credit seminars and self study programs call our Continuing Education Specialist at 1 800 258 7246. Workshop Agenda, Turn Ideas Into Writing Tips for Getting Started Quickly 2. Make Sure Your Message Is Clear and Your Writing Is Error Free 6. Use Contemporary Writing Techniques and an Inviting Tone to. Stimulate Reader Interest 11, Conveying Professionalism and Credibility in Your Writing 13. Writing Letters Memos and Reports That Are Organized and Reader Focused 15. How to Influence Persuade and Sell 24, Practical Solutions to Real World Writing Challenges 28. Suggested Resources 32,COM1040204,Turn Ideas Into Writing Tips. for Getting Started Quickly,Assess your writing comfort level and expertise.
February 3 2004,Ms Jane Smith Vice Presdent,Acme Plumbing Co. 86772 West Monroe,Chicago Illinois 46892 302,Dear Ms Smith. Upon receipt of you re letter dated December 7 2003 I put in the mail to you some up. to date information about our line of waterless products I m sure you have receive it by this. Irregardless of your background with waterless appilances I think you will find this new. product meets the needs of your customers It s most popular features are listed in the brochure. We have been up to our elbows I new orders, I would like for you to think about the possibility of handling this product A Order form is. is attached for you to order you prototype We hope to hear from you so soon. Very truly yours,Mr William Bowen,Strategic Industries Inc. COM1040204,Turn Ideas Into Writing Tips for,Getting Started Quickly continued.
Answering Three Key Questions Can Cut,Your Writing Time 30 to 40 Percent. Five Simple Ways to Plan and Organize Even,the Most Complex Writing Tasks. 1 Define your purpose for writing,2 Brainstorm and cluster. 3 Freeform write,4 Revise edit format,5 Proofread,Step 1 Define Your Purpose for Writing. COM1040204,Turn Ideas Into Writing Tips for,Getting Started Quickly continued.
Step 2 Brainstorm and Cluster, Clustering ideas is an essential preliminary step for the writer to gain clarity about what he or. she intends to say The process of stating the ideas and concepts and organizing them alerts the. writer to sloppy thinking redundancies lack of specificity weak arguments and contradictions. Other Uses of Clusters,Solving problems,Planning projects. Appraising performances,Making to do lists,Clarifying goals. Outlining a major report or proposal,Preparing for a complex phone call. Studying Cluster textbook sections as you read them instead of highlighting Put the. page number of the text at the bottom of a cluster page Keep clusters in order in a. notebook Study for tests from clusters If unsure of what a particular cluster means review. that section of the text That s the only part of the book you have to read a second time. Preparing for confrontation Make clusters of emotional issues and responses before. beginning this difficult conversation, Taking notes Jot down ideas that come to mind as others are talking You ll better retain.
what you want to say when it s your turn to talk, Generating group ideas This is good way to elicit contributions from the most hesitant of. team members It is also a good way to get candid input since it can be done. anonymously and it allows ideas to be judged on their own merit instead of by who. contributed them,COM1040204,Turn Ideas Into Writing Tips for. Getting Started Quickly continued,Step 3 Freeform Write. Turn off the interior editor, Set a time limit and write as fast as you can without stopping. Don t worry about spelling punctuation grammar or style. If you can t think of a sentence write a sentence fragment or a list of words. If you run out of things to say write the same sentence over again until something occurs. Step 4 Revise Edit Format,Expect to do a draft or two.
Step 5 Proofread, Proofreading is a technical skill that will develop with practice. COM1040204,Make Sure Your Message Is Clear,and Your Writing Is Error Free. Six Questions Every Piece of Writing Should Answer. Commonly Confused Word Pairs and,Groupings You ll Never Mix Up Again. Find a full list on page 16 in your reference guide Business Grammar Usage. A An article used before a singular word with a consonant sound We will spend a. month in Vermont and a week in Maine, An An article used before a singular word with a vowel sound She ate an apple and. Accept To take agree I accept the offer,Except To exclude omit It s OK except for this.
Affect To influence or produce change in The new policy does not affect our job situation. Effect To bring about a result cause The president will effect many changes. Assure To declare confidently I assure you everything is all right. Ensure To make sure or certain To ensure quick payment file your taxes now. Insure To protect against risk or loss with insurance I need to insure my car. COM1040204,Make Sure Your Message Is Clear and,Your Writing Is Error Free continued. Between Used when speaking of two Just between you and me I don t agree There were. no secrets between Jane and John, Among Used when speaking of more than two He was among a prestigious group of. three who were honored at the ceremony,Cite Refer to He cited new sales figures. Site Location The new building site is in Dallas,Sight Scene The skyline was a beautiful sight. Comprise To include contain The whole comprises parts The country comprised several. republics and states, Compose To make up The whole is composed of parts The country is composed of several.
republics and states, Explicit Clearly expressed The rules are explicit and cover every situation. Implicit Implied The implicit manner she used left me guessing. Farther A greater actual distance The journey to Tokyo was farther than the previous trip. Further To a greater degree or extent This move will further our sales impact on the. western states, Fewer Refers to physical numbers of items He ordered fewer magazines this year. Less Refers to matters of degree or value It was less important to her than it was to him. The boy drank less milk than his sister, Imply Suggest I do not mean to imply that we move forward on this idea. Infer Conclude deduce I inferred from the article that time management is key in all. business areas, Its The possessive form of it The performance of its CEO will determine the outcome. It s A contraction of it is It s the nature of the business. Lay To put or place an object He lays neatly folded newspapers on the tray. Lie To recline I lie in bed as I write this, That Refers to inanimate objects or animals without a name used to introduce phrases.
or words that must remain part of the sentence The tree that died will be cut. Which Refers to animals without a name or inanimate objects used to introduce. parenthetical or explanatory phrases I m wearing my favorite dress which. happens to be blue,COM1040204,Make Sure Your Message Is Clear and. Your Writing Is Error Free continued,Present Details Clearly and Explanations Simply. Be specific,State your conclusion first, Use bulleted lists to make long tedious details more readable. Avoid beginning sentences with it is there are etc. Highlight important points sparingly,Underscore,Larger font sizes. Use white space intentionally, Four Simple Cures for the Most Common Sentence Ailments.
COM1040204,Make Sure Your Message Is Clear and,Your Writing Is Error Free continued. Avoid Errors Most Commonly Made in Letters and Memos. Use These Six Surefire Ways to Eliminate Errors,1 Use a spelling checker. 2 Read backwards,3 Read out loud, 4 Highlight as you move along if you re working on screen. 5 Read hard copy line by line,6 Double check by looking for these common errors. Run on sentences and sentence fragments,Punctuation in general.
Commas in particular,Quotations,Subject verb agreement. Sentence length,Apostrophes,Capitalization,Paragraphing. COM1040204,Make Sure Your Message Is Clear and,Your Writing Is Error Free continued. Shortcuts to Handling Grammar and Spelling Problems. Make Good Grammar a Habit, Conscientiously apply the rules of grammar to your conversation Eliminate spoken. grammatical errors and watch them disappear from your writing. Pay special attention to subject verb agreement and pronoun usage case subjective and. objective and number singular and plural,Use words you know.
Use a spell checker but be aware of its limitations. Perform the daily exercises in your working reference Business Grammar Usage. Quick References You ll Want to Keep Close by Every Time You Write. Check out the NPP handbook The Essentials of Business Writing The more you know. the more confidence you ll have in your ability to communicate well. Use a spelling dictionary Mark words you look up If you look up the same word three. times put it on your spelling hit list, Use a hit list Create a list of words you use often and that give you spelling headaches. List the words in alphabetical order and keep it on your desk for easy reference Take. two or three words from the hit list and place them on an index card taped to your. computer These words may become sight words you will know on sight if they are. spelled correctly, Use memory tricks Mnemonic devices are helpful with certain words e g in desert. the s means sand in dessert the double s stands for strawberry shortcake Develop. a memory trick for every word on your hit list,COM1040204. Using Contemporary Writing Techniques and,an Inviting Tone to Stimulate Reader Interest. Do the Grammar Rules You Learned in School Still,Apply Don t Let the Myths Hold You Back.
Revisiting Some Rules,Never end a sentence with a preposition. Do not beginning a sentence with And or But,Never split an infinitive. Assessing Some Trends,Use of contractions in business correspondence. Use of short words short sentences short paragraphs and bulleted lists. Use of gender neutral nouns and pronouns, How to Use an Active Voice and a Conversational Tone. to Enhance How Much Your Reader Will Remember,What do active verbs do.
They indicate immediate action,They are more emphatic. They indicate responsibility on the part of the writer. A Quick Tip for Active Verbs, Although not always true most passive verbs contain some form of the verb to be Look for. was were have has have been and has been in your writing Whenever you find. it eliminate that form and use an active form of the verb Avoid using You have been late all. week Instead try You came in late all week Notice how action and responsibility are. Your Writing Time 30 to 40 Percent 1 2 3 Five Simple Ways to Plan and Organize Even the Most Complex Writing Tasks 1 Define your purpose for writing 2 Brainstorm and cluster 3 Freeform write 4 Revise edit format 5 Proofread Step 1 Define Your Purpose for Writing

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