CSSBB SIX SIGMA BLACK BELT CERTIFIED

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Certification from ASQ is considered a mark of quality. excellence in many industries It helps you advance your. career and boosts your organization s bottom line through. your mastery of quality skills Becoming certified as a. Six Sigma Black Belt confirms your commitment to quality. and the positive impact it will have on your organization. Examination,Each certification candidate,is required to pass a written. examination that consists of,multiple choice questions that. measure comprehension of,the body of knowledge,2 Certified Six Sigma Black Belt. INFORMATION,Certified Six Sigma Black Belt, The Certified Six Sigma Black Belt CSSBB is a professional who can explain. Six Sigma philosophies and principles including supporting systems and tools. A Black Belt should demonstrate team leadership understand team dynamics. and assign team member roles and responsibilities Black Belts have a thorough. understanding of all aspects of the DMAIC model in accordance with Six Sigma. principles They have basic knowledge of lean enterprise concepts are able to. identify nonvalue added elements and activities and are able to use specific tools. CSSBB Experience Required, Computer Delivered the CSSBB Six Sigma Black Belt requires two.
examination is a one part completed projects with signed. 165 question four and a half hour affidavits or one completed project. exam and is offered in English only with a signed affidavit and three. One hundred and fifty questions are years of work experience in one. scored and 15 are unscored or more areas of the Six Sigma. Black Belt Body of Knowledge,Paper and Pencil The CSSBB. examination is a one part,150 question four hour exam. and is offered in English only, For comprehensive exam information on Six Sigma Black Belt certification. visit asq org cert,Certified Six Sigma Black Belt 3. Minimum Expectations Will be able to use appropriate. techniques to overcome various,Organization wide group dynamics challenges.
Planning and Deployment,Will understand how to deploy Define. Six Sigma within a project Will be able to select data. Will be able to implement tools collection methods and collect. and techniques to deploy strategic voice of the customer data. directions for initiatives and use customer feedback to. determine customer requirements,Will understand the roles and. responsibilities for Six Sigma Will understand the elements. projects and how each group of a project charter problem. influences project deployment statement scope goals etc. and will be able to support and be able to use various tools. communications about the to track the project progress. project deployment,Will be able to apply operational. Will be able to define and use,change management techniques. process flow metrics and analysis,within their defined scope.
tools to indicate the performance,of a process, Organizational Process Will be able to develop and. Management and Measures implement data collection plans. Will be able to define various and use techniques in sampling. types of benchmarking data capture and processing tools. Will be able to describe various Will be able to define and describe. types of performance measures measurement system analysis tools. and select an appropriate financial Will apply basic probability. measure for a given situation and concepts and understand. calculate its result various distributions,Team Management Will be able to calculate. statistical and process,Will understand the components capability indices. and techniques used in,managing teams including time Analyze. management planning and, decision making tools team Will be able to analyze the.
formation motivational techniques results of correlation and. and factors that demotivate a regression analyses, team and performance evaluation Will be able to define. and reward multivariate tools, Will be able to describe elements Will be able to perform. that can result in a team s success hypothesis tests for means. variances and proportions,and analyze their results. 4 Certified Six Sigma Black Belt, Will understand the components Will understand how to implement. and concepts for ANOVA chi an improved process and how to. square contingency tables and analyze and interpret risk studies. nonparametric tests,Will understand the elements and.
purpose of FMEA and use root Will be able to apply use and. cause analysis tools analyze the various statistical. process control SPC techniques,Will be able to identify and. interpret the seven classic wastes Will understand total productive. maintenance TPM and visual,Will be able to use gap factory concepts. analysis tools,Will be able to develop control,Improve plans and use various tools to. maintain and sustain improvements,Will be able to define and apply. design of experiments DOE Design For Six Sigma DFSS. principles and distinguish among Framework and Methodologies. the various types of experiments,Will understand common DFSS.
Will be able to apply various lean and DFX methodologies and. tools and techniques to eliminate elements of robust designs. waste and reduce cycle time,Certified Six Sigma Black Belt 5. BODY OF KNOWLEDGE,Certified Six Sigma Black Belt CSSBB. Topics in this body of knowledge BoK include additional detail. in the form of subtext explanations and the cognitive level at which. test questions will be written This information will provide guidance. for the candidate preparing to take the exam The subtext is not. intended to limit the subject matter or be all inclusive of what might. be covered in an exam It is meant to clarify the type of content to. be included in the exam The descriptor in parentheses at the end. of each entry refers to the maximum cognitive level at which the. topic will be tested A complete description of cognitive levels is. provided at the end of this document,I Organization Wide 3 Relationships among. business systems and processes,Planning and Deployment Describe the interactive. Questions 12 relationships among business,systems processes and internal.
A Organization wide Considerations and external stakeholders and the. 1 Fundamentals of Six Sigma impact those relationships have on. and lean methodologies business systems Understand. Define and describe the value,4 Strategic planning and. foundations philosophy history, and goals of these approaches deployment for initiatives. and describe the integration and Define the importance of strategic. complementary relationship planning for Six Sigma projects. between them Understand and lean initiatives Demonstrate. how hoshin kanri X matrix, 2 Six Sigma lean and continuous portfolio analysis and other tools. improvement methodologies can be used in support of strategic. Describe when to use Six Sigma deployment of these projects. instead of other problem solving Use feasibility studies SWOT. approaches and describe the analysis strengths weaknesses. importance of aligning Six Sigma opportunities and threats PEST. objectives with organizational analysis political economic. goals Describe screening criteria social and technological. and how such criteria can be and contingency planning. used for the selection of Six Sigma and business continuity planning. projects lean initiatives and other to enhance strategic planning. continuous improvement methods and deployment Apply. 6 Certified Six Sigma Black Belt,B Leadership C Business Measures. 1 Roles and responsibilities 1 Performance measures. Describe the roles and Define and describe balanced. responsibilities of executive scorecard key performance. leadership champions sponsors indicators KPIs customer loyalty. process owners Master Black metrics and leading and lagging. Belts Black Belts and Green indicators Explain how to create. Belts in driving Six Sigma and a line of sight from performance. lean initiatives Describe how measures to organizational. each group influences project strategies Analyze,deployment in terms of providing.
or managing resources enabling 2 Financial measures. changes in organizational Define and use revenue growth. structure and supporting market share margin net present. communications about the value NPV return on investment. purpose and deployment of ROI and cost benefit analysis. the initiatives Understand CBA Explain the difference. between hard cost measures, 2 Organizational roadblocks from profit and loss statements. and change management and soft cost benefits of cost. Describe how an organization s avoidance and reduction Apply. structure and culture can impact,Six Sigma projects Identify. common causes of Six Sigma,III T eam Management,failures including lack of 18 Questions. management support and lack,of resources Apply change A Team Formation. management techniques including 1 Team types and constraints. stakeholder analysis readiness Define and describe various. assessments and communication teams including virtual cross. plans to overcome barriers and functional and self directed. drive organization wide change Determine what team type will. Apply work best for a given a set of,constraints e g geography.
rganizational Process technology availability staff. schedules time zones Apply,Management and,2 Team roles and responsibilities. Measures 10 Questions,Define and describe various, A Impact on Stakeholders team roles and responsibilities. Describe the impact Six Sigma projects for leader facilitator coach and. can have on customers suppliers and individual member Understand. other stakeholders Understand,3 Team member selection criteria. B Benchmarking Describe various factors that, Define and distinguish between influence the selection of team. various types of benchmarking members including the ability to. e g best practices competitive influence openness to change. collaborative breakthrough Select required skill sets subject matter. measures and performance goals for expertise and availability Apply. projects resulting from benchmarking,4 Team success factors.
activities Apply,Identify and describe the elements. necessary for successful teams,e g management support clear. goals ground rules timelines,Certified Six Sigma Black Belt 7. B Team Facilitation coaching mentoring intervention. to overcome negative group,1 Motivational techniques. dynamics including dominant and, Describe and apply techniques to reluctant participants groupthink.
motivate team members Identify rushing to finish and digressions. factors that can demotivate team Evaluate,members and describe techniques. to overcome them Apply 2 Meeting management,Select and use various meeting. 2 Team stages of development,management techniques including. Identify and describe the classic using agendas starting on time. stages of team development requiring pre work by attendees. forming storming norming and ensuring that the right people. performing and adjourning and resources are available. Apply Apply, 3 Team communication 3 Team decision making methods. Describe and explain the elements Define select and use various. of an effective communication tools e g consensus nominal. plan e g audience identification group technique multi voting for. message type medium frequency decision making Apply. 4 Team leadership models D Team Training, Describe and select appropriate 1 Needs assessment.
leadership approaches e g Identify the steps involved to. direct coach support delegate implement an effective training. to ensure team success Apply curriculum identify skills gaps. develop learning objectives,C Team Dynamics prepare a training plan and. develop training materials,1 Group behaviors,Understand. Identify and use various conflict,resolution techniques e g. 8 Certified Six Sigma Black Belt,2 Delivery 3 Project scope. Describe various techniques Develop and review project. used to deliver effective training boundaries to ensure that the. including adult learning theory project has value to the customer. soft skills and modes of learning Analyze,Understand.
4 Goals and objectives,3 Evaluation Identify specific measureable. Describe various techniques actionable relevant and time. to evaluate training including bound SMART goals and. evaluation planning feedback objectives on the basis of the. surveys pre training and post project s problem statement and. training testing Understand scope Analyze,5 Project performance measurements. IV Define 20 Questions Identify and evaluate performance. A Voice of the Customer measurements e g cost revenue. delivery schedule customer,1 Customer Identification. satisfaction that connect critical, Identify and segment customers and elements of the process to key. show how a project will impact outputs Analyze,both internal and external customers.
Apply 6 Project charter review,Explain the importance of having. 2 Customer data collection,periodic project charter reviews. Identify and select appropriate with stakeholders Understand. data collection methods e g,surveys focus groups interviews. C Project Management PM Tools,observations to gather voice of. the customer data Ensure the Identify and use the following PM tools. data collection methods used are to track projects and document their. Six Sigma Black Belt confirms your commitment to quality and the positive impact it will have on your organization Examination Each certification candidate is required to pass a written examination that consists of multiple choice questions that measure comprehension of the body of knowledge Certified Six Sigma Black Belt 3 The Certified Six Sigma Black Belt CSSBB is a professional who can

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